Blue screen with the Stop code: CRITICAL_PROCESS_DIED

This article describes the issue of a computer booting to a blue screen with the stop code: CRITICAL_PROCESS_DIED.

Symptom details

The primary symptom of this issue is the computer booting to a blue screen with the following information.

Your device ran into a problem and needs to restart. We’re just collecting some error info, and then you can restart.

100% Complete

For more information about this issue and possible fixes, visit
https://www.windows.com/stopcode

If you call a support person, give them this info:
Stop code: CRITICAL_PROCESS_DIED

Verified cause

Blue screen errors are typically caused by corrupt system files or device drivers. The root cause of corruption can be hardware or software. Corruption of the following file is known to cause a blue screen with the stop code: CRITICAL_PROCESS_DIED.

msvcp_win.dll

msvcp_win.dll is a protected Windows system file located in the \Windows\System32\ folder. msvcp_win.dll is hard-linked from the Windows Component Store (Windows\WinSxS).